Top 8 Colocation Service Providers in UAE

by Waseem Hassan

What is Colocation?

Colocation, also known as 'colo,' grants your business access to a more robust infrastructure compared to a standard on-premises setup, ensuring near 100% uptime as per the SLA agreement.

By sharing operational costs for essentials like power, cooling, bandwidth, communications, and security with other tenants in the data center, you can skip the need for significant capital expenditures on items like multiple backup generators, power grids, and HVAC units.

Additionally, the ongoing maintenance expenses linked to managing an in-house server(s) are eliminated, making colo a more cost-effective and hassle-free option than constructing and overseeing a dedicated data center for a single user.

Who is a Colocation Service Provider?

A colocation service provider, often referred to as a "colo" or "colocation facility," is a company that offers data center facilities and resources to businesses for housing their servers, networking equipment, and other computing hardware. Instead of managing their own on-premises data centers, organisations can opt to colocate their IT infrastructure in a facility provided by a third-party colocation service provider. 

Colocation services typically include the following features: 

1. Physical Space: Colocation providers offer rack space or dedicated cages within their data centers for clients to install their servers and equipment. 
2. Power and Cooling: Colocation facilities provide reliable power sources, backup power systems, and efficient cooling mechanisms to ensure optimal performance and prevent equipment overheating. 
3. Connectivity: Colocation providers offer high-speed internet connectivity and often have multiple network carriers to ensure redundancy and reliability. 
4. Security: Data centers implement strict security measures, including surveillance systems, access controls, and monitoring, to safeguard clients' equipment and data. 
5. Support Services: Colocation providers may offer additional services such as remote hands support, hardware maintenance, and troubleshooting assistance. 
   

Choosing a reliable colocation service provider is crucial for several reasons: 

1. Uptime and Reliability: A reputable colocation provider will have robust infrastructure and redundancy measures in place, minimising the risk of downtime and ensuring high availability for hosted services. 
2. Network Connectivity: Reliable colocation providers offer diverse and redundant network connectivity options, allowing businesses to maintain consistent and high-speed connections. 
3. Security: Colocation facilities invest in advanced security measures, both physical and digital, to protect clients' hardware and sensitive data. 
4. Scalability: A good colocation provider should allow businesses to scale their infrastructure easily, accommodating growth without the need for significant investments in additional on-premises facilities. 
5. Compliance: Depending on the industry, businesses may need to comply with specific regulatory requirements. A reputable colocation provider ensures that their facilities adhere to relevant industry standards and compliance regulations.
6. Cost Efficiency: Colocation services can be cost-effective compared to maintaining and upgrading an in-house data center, especially for smaller businesses or those without specialised IT staff. 
   

Top 8 Colocation Service Providers in UAE 

Highlighted below are some of the best colocation service providers in the UAE region:

1. Equinix

Number of Data Centres: 260+ 

Headquarters: California, USA  

Equinix data centers excel in interconnection, offering a carrier-neutral ecosystem for direct and secure connections among networks, cloud providers, and enterprises. With scalable infrastructure and flexible colocation options, businesses can easily adapt to changing needs. Equinix prioritises security and compliance, meeting industry standards for safeguarding assets and sensitive information. Their global network of data centers enables low-latency connections, fostering seamless collaboration on a worldwide scale.  

Orixcom, a proud global partner of Equinix, offers tailored colocation solutions in Dubai and globally. These solutions, ranging from customised private cages to single cabinets and meticulously managed sub-rack spaces, find their home within Equinix International Business Exchanges (IBX). What sets this collaboration apart is the assurance of a robust infrastructure, surpassing typical on-premises solutions, and a steadfast commitment to 99.999% uptime through Service Level Agreements (SLA). Notably, Equinix's management of the Dubai International Business Exchange introduces groundbreaking carrier-neutral data centers to the Middle East, serving as natural aggregation points for global connectivity and central hubs for international business activities in the dynamic MENA region.  

2. Etisalat

Number of data centres: 11 

Headquarters: Abu Dhabi, UAE 

Etisalat's colocation services offer a set of features catering to the varied needs of businesses seeking hosting solutions. Their data centers provide a carrier-neutral environment for interconnection among networks, cloud services, and enterprises. While emphasising scalability and flexibility, allowing businesses to adapt to changing needs, the services maintain a focus on security measures for safeguarding data and assets. The commitment to high availability is highlighted, ensuring consistent access to critical services. 

3. Du

Number of data centres: 5 

Headquarters: Dubai, UAE 

Du's data center services incorporate features such as reliability, resiliency, and geographic redundancy across strategically located sites, extending from Dubai to Abu Dhabi. This setup aims to support business continuity and disaster recovery capabilities. The infrastructure allows for rapid scalability through an efficient and modular build-out across facilities. Security measures meet or exceed industry standards, including CCTV monitoring, biometric hand geometry readers, individuality-locked racks, and a 24/7/365 onsite security team. Du also provides connectivity options for applications and services, both within data center facilities and in the cloud, emphasising high availability and hyper-connected hubs. 

4. Khazna 

Number of data centres: 12 

Headquarters: Dubai, UAE 

Khazna, an established participant in the data center industry, offers a range of colocation services to address diverse business needs. Their facilities are designed to meet standard industry requirements, providing basic features such as reliability, scalability, and security for critical systems. With a focus on redundancy and reliability, Khazna implements measures like backup power systems and basic security protocols, including biometric access controls. The colocation services allow clients to adjust their IT infrastructure as necessary, offering connectivity options for establishing connections with other businesses, cloud service providers, and networks. Khazna also provides 24/7 monitoring and technical support as part of their service offering. 

5. Gulf Data Hub 

Number of data centres: 5 

Headquarters: Dubai, UAE 

Gulf Data Hub offers a range of colocation services tailored to diverse business needs. The company typically provides secure hosting solutions, emphasising a reliable and efficient infrastructure for its clients. Gulf Data Hub's colocation services often include state-of-the-art facilities equipped with advanced technologies to ensure optimal performance and security. Scalability is a key feature, allowing clients to adjust their IT infrastructure based on evolving requirements. The company typically implements redundancy measures and security protocols, such as backup power systems, cooling redundancies, and strict access controls, to minimise the risk of downtime and safeguard clients' data. Connectivity options are also a focus, enabling clients to establish high-speed and secure connections with other businesses, cloud service providers, and networks. 

6. EHDF 

Number of data centres: Multiple  

Headquarters: Dubai, UAE 

EHDF (Emirates Data Clearing House) distinguishes itself as one of the few service providers in the region offering Disaster Recovery & Business Continuity (DR & BC) Sites. Their colocation services go beyond providing secure hosting solutions, incorporating state-of-the-art facilities equipped with advanced technologies to ensure optimal performance, scalability, and security. EHDF's commitment to redundancy measures, security protocols, and connectivity options positions them as a reliable partner for businesses seeking to adapt their IT infrastructure to evolving needs. Additionally, EHDF's 24/7 Operations and Management further underscore their dedication to ensuring that clients' businesses are consistently looked after, providing peace of mind in critical scenarios.

7. Moro Hub 

Number of data centres: 2 

Headquarters: Dubai, UAE 

Moro Hub, a subsidiary of Digital DEWA, the digital arm of DEWA (Dubai Electricity and Water Authority), stands out as a UAE-based digital data hub. Specialising in transformation and operational execution services, Moro Hub is dedicated to supporting its clients' digital agendas. Through its colocation services, Moro Hub provides a secure and reliable environment for businesses seeking to optimise their data infrastructure. Equipped with advanced technologies, the hub enables optimal performance, scalability, and security for critical systems. Moro Hub's affiliation with Digital DEWA reinforces its commitment to driving digital transformation and offering comprehensive solutions aligned with the evolving needs of businesses.  

8. Injazat 

Number of data centres: 1 

Headquarters: Abu Dhabi, UAE 

Injazat's colocation services are housed in the strategically positioned Injazat Premier Data Center, situated between Abu Dhabi, Al Ain, Dubai, and the Western Region. This facility, distinguished by its Tier IV design and ISO 27001 certification, offers a neutral and secure environment for organisations seeking high-level security, quality, and operational reliability. The Managed Co-location Service within this data center integrates redundant systems and advanced facility management, ensuring guaranteed uptime, adaptability to business needs, and a secure physical environment. Injazat's commitment to maximising return on IT investment, providing scalable solutions, and ensuring reliable service delivery aligns with international standards.  

Benefits of Colocation for Businesses in the UAE 

Colocation services offer several benefits for businesses in the United Arab Emirates (UAE), contributing to the efficiency, security, and scalability of their IT operations. Here are some key advantages: 

1. Reliability and Uptime:

Colocation providers in the UAE typically invest in advanced infrastructure, including redundant power systems, cooling solutions, and network connectivity. This results in high reliability and uptime for businesses colocating their servers and equipment. 

2. Robust Security Measures:

Colocation facilities prioritise security, implementing physical security features like surveillance cameras, access controls, and on-site security personnel. Additionally, they often have advanced cybersecurity measures to protect data and sensitive information from potential threats. 

3. High-Speed Connectivity:

The UAE is a hub for global business, and colocation providers in the region often offer high-speed and redundant internet connectivity. This is crucial for businesses requiring fast and reliable access to their hosted applications and services. 

4. Compliance with Regulations:

Colocation providers in the UAE are generally aware of and compliant with local and international regulations. This is especially important for businesses in sectors with specific compliance requirements, such as finance, healthcare, or government. 

5. Scalability:

As businesses grow, their IT infrastructure needs may change. Colocation services allow for easy scalability, enabling businesses to expand their server and equipment capacity without the need for significant capital investments or changes to their physical infrastructure. 

6. Cost Savings:

Colocation can be a cost-effective solution for businesses in the UAE. It eliminates the need for building and maintaining an in-house data center, which involves substantial upfront costs and ongoing operational expenses. Instead, businesses pay for the specific resources and services they use. 

7. Disaster Recovery and Business Continuity:

Colocation providers often have robust disaster recovery plans in place. By colocating in a geographically diverse facility, businesses can enhance their disaster recovery capabilities and ensure business continuity in the event of unforeseen incidents. 

8. Focus on Core Competencies:

Outsourcing data center management to a colocation provider allows businesses to focus on their core competencies and strategic objectives. It frees up internal resources and expertise, allowing the organisation to concentrate on its primary business activities. 

9. Global Reach:

For businesses with international operations or customers, colocating in the UAE can provide strategic advantages due to its central location and excellent connectivity to various regions. This facilitates efficient communication and collaboration on a global scale. 

How to Choose the Right Colocation Service Provider for Your Business 

Selecting the appropriate colocation service provider is a crucial decision for businesses aiming to enhance their IT infrastructure. Several factors should be carefully considered to ensure the chosen provider aligns with the specific needs and goals of the organisation. 

• Physical Location and Accessibility:

  • Proximity to key business areas for logistical efficiency.
  • Ease of access to the facility for maintenance and support.
    
    

• Security Measures:

  • Facility security protocols, including surveillance, access control, and intrusion detection.
  • Redundancy protocols to ensure data protection and continuity in case of emergencies.
    
    

• Adherence to Industry Standards:

  • Compliance with Tier certifications or other relevant industry standards for data center operations.
    
    

• Uptime and Reliability:

  • Track record for uptime and reliability, supported by service level agreements (SLAs) with guarantees.
  • SLA scrutiny to ensure it aligns with business needs and expectations.
    
    

• Scalability and Flexibility:

  • Ability of the provider to scale services according to the evolving requirements of the business.
  • Flexibility in terms of space, power, and connectivity options.
    
    

• Connectivity Options:

  • Assessment of network capabilities and available carriers for optimal connectivity.
  • Evaluation of the provider's peering arrangements and interconnection options.
    
    

• Financial Aspects:

  • Pricing models, including upfront costs, recurring fees, and potential hidden costs.
  • Analysis of the overall return on investment (ROI) considering the quality of service provided.

Conclusion

Navigating the diverse landscape of colocation service providers in the UAE requires a meticulous evaluation of key factors to align the chosen provider with your business objectives. Each of the top 8 colocation providers in the UAE offers a unique set of features, ranging from state-of-the-art facilities and security protocols to scalability and reliability. By prioritising your specific requirements, such as proximity, security, and scalability, you can make an informed decision that ensures your IT infrastructure is in capable hands. As the digital landscape continues to evolve, selecting a colocation provider that not only meets your current needs but also offers flexibility for future growth is essential. Whether it's Equinix, Injazat, Moro Hub, or any of the other reputable providers, a comprehensive assessment will empower your business to thrive in the dynamic and interconnected world of colocation services in the UAE. 

FAQs  

1. Are there any specific regulations or compliance requirements for colocation services in the UAE?
   There are no specific regulations or compliance requirements tailored specifically for colocation services in the UAE. However, businesses operating in the UAE are subject to broader regulatory frameworks related to information technology, data protection, and cybersecurity. These regulations aim to ensure the secure and responsible use of technology and data within the country. Here are some relevant regulations and considerations that can impact colocation services in the UAE:  
   • Data Protection and Privacy Laws: The UAE has taken steps towards enhancing data protection and privacy. The introduction of the Personal Data Protection Law (PDPL) in 2019 marked a significant development in this area. Data centers and colocation providers must adhere to data protection regulations, ensuring the secure handling of personal and sensitive information. 
   • Cybersecurity Laws: The UAE has laws and regulations related to cybersecurity. Colocation providers are expected to implement robust cybersecurity measures to protect against cyber threats and unauthorised access to data. 
   • Free Zone Regulations: Some data centers and colocation facilities in the UAE operate within free zones, each with its own regulatory framework. Free zones often provide businesses with specific advantages and regulations tailored to the types of services they offer.
     
     
2. What are the different types of colocation services? 
   Understanding the different types of colocation services allows businesses to choose a solution that aligns with their specific needs, whether it is based on size, management requirements, connectivity options, or strategic considerations.  These are the options available for businesses:  
   • Retail Colocation: Retail colocation involves leasing individual rack space or cabinets within a data center facility. This option is suitable for businesses requiring a smaller footprint and specific power and connectivity needs. 
   • Wholesale Colocation: Wholesale colocation involves leasing a larger portion of a data center, typically an entire data hall or a significant portion of it. This is a cost-effective solution for businesses with substantial IT infrastructure requirements. 
   • Caged Colocation: Caged colocation provides businesses with a dedicated and enclosed space within a data center. The enclosed cage offers an extra layer of physical security and is suitable for organisations with specific security and compliance needs. 
   • Managed Colocation: In managed colocation, the service provider takes on additional responsibilities beyond providing physical space, power, and connectivity. This may include hardware management, network monitoring, and other managed services, allowing businesses to focus on their core operations. 
   • Cloud Colocation: Cloud colocation combines traditional colocation services with cloud computing resources. This allows businesses to seamlessly integrate on-premises infrastructure with cloud services for a hybrid IT environment. 
   • Colocation with Connectivity Services: Some colocation providers offer additional connectivity services, such as direct connections to cloud service providers, internet exchanges, or high-performance network services. This enhances the overall connectivity options for businesses. 
   • Edge Colocation: Edge colocation involves placing IT infrastructure closer to end-users or specific locations, reducing latency and improving the performance of applications and services. This is especially beneficial for content delivery and applications with low-latency requirements. 
   • Modular Colocation: Modular colocation involves using pre-fabricated and scalable data center modules. These modules can be quickly deployed to meet growing capacity needs, providing a flexible and efficient solution. 
   • Hybrid Colocation: Hybrid colocation combines traditional colocation with other IT infrastructure solutions, such as cloud services or on-premises data centers. This allows businesses to create a customised and flexible IT environment. 
   • Colocation for Disaster Recovery (DR): Colocation services designed specifically for disaster recovery provide businesses with a secure off-site location to replicate and store critical data and applications. This ensures business continuity in the event of a disaster or unforeseen disruption. 
     
     
3. How much does server colocation cost?
   The cost of server colocation varies based on factors such as location, space requirements, power and bandwidth needs, redundancy levels, managed services, security features, connectivity options, and contract terms. Providers in high-demand regions or with advanced security and redundancy measures may charge more, and additional services like managed support can increase costs. The amount of physical space and rack units required, as well as power and bandwidth allocations, directly influence pricing. Businesses seeking colocation services should carefully evaluate their specific requirements and compare pricing structures from different providers, considering both upfront and potential hidden costs. Consulting directly with providers and requesting detailed quotes tailored to specific needs is essential for obtaining accurate and comprehensive pricing information