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How to Measure Network Performance: Key Metrics and the Role of SD-WAN

How to Measure Network Performance: Key Metrics Explained
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TABLE OF CONTENTS:

  1. Introduction 
  2. Why Network Performance Matters for Modern Businesses 
  3. How Do You Measure Network Performance?  
  4. How to Analyse Network Performance with SD-WAN?   
  5. The Role of Network KPIs in SD-WAN Optimisation 
  6. Key Benefits of Managed SD-WAN in Network Performance  
  7. Conclusion 
  8. Frequently Asked Questions (FAQs)

In today’s digital-first world, network performance is the backbone of business operations. As organisations increasingly adopt cloud services, SaaS applications, and hybrid work models, the need for consistent and reliable connectivity has never been more critical. Poor network performance can result in application downtime, reduced productivity, and even financial losses—making its measurement and optimisation a priority for businesses. 

Traditional WANs often struggle to keep up with the demands of modern networks due to limited scalability, high costs, and a lack of real-time visibility. This is where Managed Software-Defined Wide Area Networks (SD-WAN) come into play, offering a smarter, more flexible solution. By dynamically routing traffic based on application needs and network conditions, Managed SD-WAN ensures optimised performance, reduced costs, and enhanced control. 

This blog outlines how businesses can measure and analyse network performance through key performance indicators (KPIs) and explores how Managed SD-WAN empowers organisations with advanced tools to overcome legacy WAN challenges. From improving application performance to providing centralised network visibility, Managed SD-WAN is a game-changer for businesses seeking to stay ahead in the connectivity race.

Why Network Performance Matters for Modern Businesses 

A well-performing network is the foundation of modern business operations. Without it, organisations face costly disruptions, inefficiencies, and diminished customer experience. 

Impact of Network Performance on Business Operations 

When a network fails to perform as expected, the consequences ripple across the organisation. Downtime caused by network issues can halt critical operations, disrupt communication, and delay service delivery. For businesses relying on cloud-dependent applications, even a few minutes of downtime can lead to significant productivity loss and missed opportunities. Moreover, slow or unreliable connections frustrate customers and erode trust, impacting long-term loyalty and revenue streams. 

For example, a financial services company experiencing latency in its trading platform risks losing clients to competitors. Similarly, a retailer with unreliable point-of-sale systems faces direct revenue loss, leaving both employees and customers dissatisfied. The stakes are high, making network performance a strategic priority. 

Common Network Challenges Without Proper Management 

Network performance without proper management face several challenges that does not only hinder businesses operations but increase costs as well. Identifying these issues is key to implementing effective solutions. 

  • Lack of Centralised Monitoring
    Without centralised tools to monitor network performance, IT teams face limited visibility into issues. This delay in detecting and addressing bottlenecks often leads to prolonged disruptions that can affect operations and user experience. 
  • High Costs of MPLS Circuits
    Traditional WANs depend heavily on MPLS circuits, which are not only expensive but also difficult to scale for businesses with multiple sites. These costs place a significant burden on budgets, especially as network demand grows. 

Learn how Managed SD-WAN can help optimise costs and streamline your business operations while improving connectivity and efficiency. 

  • Poor Application Performance
    Insufficient bandwidth and the absence of traffic prioritisation result in slow or disrupted application performance. This can critically affect processes reliant on cloud-based services or latency-sensitive applications. 
  • Unreliable Connections and Frequent Outages
    Downtime caused by unstable connections disrupts operations, delays service delivery, and damages customer trust. Businesses relying on outdated network management solutions are more prone to these issues, which hinder productivity and revenue growth. 

These challenges highlight the need for advanced solutions like Managed SD-WAN to provide visibility, scalability, and reliability essential for modern business networks. 

How Do You Measure Network Performance? 

Measuring network performance is critical for maintaining efficiency, improving user experience, and avoiding costly disruptions. By tracking key metrics and using advanced tools, businesses can gain insights into network health and optimise operations effectively. 

Essential KPIs for Network Performance Measurement 

  • Bandwidth Utilisation 
    Measures the percentage of available bandwidth being used. High utilisation can indicate network congestion, impacting application performance and slowing critical processes. Monitoring bandwidth helps IT teams allocate resources effectively. 
  • Latency 
    Refers to the time taken for data to travel across the network. High latency affects real-time applications such as video conferencing and VoIP, leading to delays and poor user experience. 
  • Packet Loss 
    Represents the percentage of data packets that fail to reach their destination. Packet loss disrupts application functionality, particularly for streaming or cloud-based services, and can reduce productivity. 
  • Jitter 
    Variability in packet delay can affect the performance of latency-sensitive applications, such as video calls. High jitter leads to poor audio and video quality, creating frustration for end-users. 
  • Uptime 
    Tracks the availability of the network over time. Consistent uptime is critical for ensuring seamless business operations and meeting SLA requirements. 

Tracking these KPIs provides actionable insights to maintain a stable and efficient network, directly impacting business productivity and customer satisfaction. 

Tools and Methods to Optimise Network Performance

  • Advanced Monitoring Tools 
    Solutions like Cisco vAnalytics and Managed ThousandEyes provide in-depth visibility into network performance. They offer comprehensive reports on latency, packet loss, and other metrics, enabling faster issue resolution. 
  • Synthetic Monitoring 
    This method simulates user interactions to proactively identify potential network bottlenecks before they affect real users. It ensures readiness for high-demand periods. 
  • Real-Time Telemetry 
    Collects and analyses network data in real-time, providing IT teams with immediate insights to address issues such as bandwidth spikes or latency changes. 

These tools and methods enable proactive management, helping businesses maintain optimal network performance. 

Challenges in Traditional Network Analysis 

  • Difficulty in Monitoring Hybrid Networks 
    Hybrid environments, combining on-premises systems with cloud infrastructure, often lack seamless integration for monitoring. This makes it challenging to gain a complete picture of network performance. 


  • Lack of Centralised Dashboards in Legacy WAN Setups 
    Legacy WANs often require multiple tools for monitoring different segments of the network. This fragmented approach complicates troubleshooting and delays issue resolution. 

Overcoming these challenges requires adopting modern solutions like Managed SD-WAN, which centralises network visibility and simplifies management. 

How to Analyse Network Performance with SD-WAN?

SD-WAN provides businesses with advanced capabilities to monitor, analyse, and optimise network performance in real-time. By leveraging intelligent tools and centralised platforms, organisations can enhance application performance and simplify network management. 

SD-WAN's Role in Real-Time Network Monitoring

  • Application-Aware Routing and Dynamic Path Selection 
    SD-WAN uses application-aware routing to prioritise traffic based on its specific needs. Critical applications like VoIP or video conferencing are assigned the most efficient paths, reducing latency and improving performance. Dynamic path selection ensures that network traffic is automatically redirected to optimal routes, avoiding congested or underperforming links. 

  • Benefits of a Single Management Console 
    SD-WAN consolidates network monitoring, analytics, and troubleshooting into one unified dashboard. IT teams can track metrics like bandwidth usage, latency, and packet loss in real-time, simplifying network oversight. This centralised approach enhances operational efficiency and reduces the complexity of managing hybrid or multi-branch environments. 

Advanced Analytics Tools in Managed SD-WAN Solutions

  • Integration with Cisco SD-WAN Analytics and CloudOnRamp
    Orixcom Managed SD-WAN integrates seamlessly with advanced tools like Cisco SD-WAN Analytics, providing deep insights into application and network performance. Platforms like CloudOnRamp optimise traffic flow for SaaS applications such as Microsoft Office 365, ensuring reliable performance even during peak usage periods. 

Real-World Case Study: CNBC Arabia utilised Managed SD-WAN to address challenges in network resilience and real-time content delivery. The solution provided centralised control and automated policies, enabling the organisation to manage bandwidth allocation effectively. By integrating advanced analytics and dynamic path selection, CNBC Arabia improved connectivity across regional offices, reduced latency, and ensured uninterrupted broadcasting. This deployment showcases how Managed SD-WAN tools empower businesses to deliver seamless performance for mission-critical applications. 

SD-WAN’s capabilities, such as real-time monitoring and integration with advanced analytics tools, allow businesses to maintain high network performance while addressing operational challenges. With these features, organisations can transform their network management strategies to meet modern demands effectively. 

Ready to upgrade your network with SD-WAN? Transform your network with Orixcom Managed Cisco SD-WAN today!  

The Role of Network KPIs in SD-WAN Optimisation 

Network KPIs are essential for optimising SD-WAN performance, enabling businesses to maintain seamless operations, improve user experience, and meet strategic objectives. By tracking and acting on these metrics, organisations can make informed decisions and proactively manage their networks.

How KPIs Enable Proactive Network Management 

  • Identifying Potential Issues Early
    KPIs such as latency, packet loss, and bandwidth utilisation allow IT teams to detect anomalies before they escalate into critical issues. For instance, monitoring jitters can help pre-empt disruptions in VoIP or video calls, ensuring smooth communication across the organisation. 
  • Maintaining Consistent Performance
    With real-time insights from KPIs, businesses can address performance bottlenecks quickly, ensuring uninterrupted access to applications and services. This proactive approach reduces downtime, enhances productivity, and minimises operational risks. 

Aligning KPIs with Business Objectives 

  • Uptime Metrics and SLA Goals
    Monitoring uptime ensures that network availability meets or exceeds service level agreements (SLAs). This alignment not only boosts customer satisfaction but also safeguards business continuity by ensuring critical applications remain accessible. 

Real-World Case Study: Majid Al Futtaim implemented Managed SD-WAN to address latency challenges affecting their global operations. By prioritising network KPIs like latency and packet loss, they optimised connectivity between UAE data centres and European cloud providers. 

Tracking and leveraging network KPIs in SD-WAN solutions enables organisations to stay ahead of potential disruptions while aligning network performance with broader business goals. This ensures not only operational efficiency but also long-term cost savings and strategic success. 

Key Benefits of Managed SD-WAN in Network Performance 

Managed SD-WAN transforms network management by delivering cost savings, enhanced visibility, and optimised performance. These benefits empower organisations to handle modern connectivity demands with greater agility and reliability. 

Cost-Efficiency and Simplified Management 

  • Reduced Reliance on MPLS with Affordable Broadband
    Managed SD-WAN enables businesses to replace costly MPLS circuits with affordable broadband connections, significantly reducing operational expenses. By using SD-WAN’s dynamic path selection, organisations achieve better cost efficiency without compromising performance.
     
  • Zero-Touch Provisioning and Automation
    Managed SD-WAN simplifies deployment and management through zero-touch provisioning, which automates the configuration and onboarding of devices. This reduces manual effort and speeds up the setup of new sites or branches, allowing IT teams to focus on strategic tasks. 

Enhanced Visibility and Security 

  • Real-Time Monitoring with 24/7 Portal Access
    A centralised dashboard provides IT teams with full visibility into network performance. Real-time monitoring enables quick detection of issues such as bandwidth congestion or application delays, ensuring uninterrupted operations. 
  • Built-In Security Features
    Managed SD-WAN integrates advanced security measures, including firewalls, DNS filtering, and encryption, to protect data and applications. These built-in features strengthen the security posture of businesses and reduce the risk of cyberattacks. 

Improved Application Performance 

  • Seamless Access to SaaS Applications
    Managed SD-WAN ensures optimal performance for SaaS applications through intelligent path optimisation. Dynamic routing reduces latency, enhances user experience, and supports productivity. 

Real-World Case Study: Al Ghandi Auto Group leveraged Managed SD-WAN to improve network connectivity across multiple locations. With centralised management and optimised traffic routing, the organisation achieved seamless cloud access and reduced downtime, resulting in enhanced employee productivity and better customer service. 

Check out our detailed blog on MPLS vs SD-WAN to understand the key differences and choose the right solution for your business. 

Managed SD-WAN addresses critical network challenges by delivering cost savings, improving operational efficiency, and enhancing performance visibility. Its comprehensive security and application optimisation capabilities make it a strategic solution for modern enterprises. 

Enhance your network in real-time Upgrade to Orixcom Managed SD-WAN  

Conclusion 

Effective network performance measurement and analysis are essential for businesses striving to stay competitive in today’s digital economy. Reliable connectivity and optimised performance directly impact productivity, customer satisfaction, and overall operational success. 

Managed SD-WAN offers a comprehensive solution to modern network challenges, addressing issues such as high costs, limited visibility, and inconsistent application performance. By replacing expensive MPLS circuits with cost-effective broadband, integrating real-time monitoring tools, and leveraging intelligent traffic routing, SD-WAN empowers organisations to enhance performance while simplifying network management. With its built-in security and seamless integration with cloud applications, Managed SD-WAN is a transformative tool that ensures agility, scalability, and resilience. 

Businesses seeking to optimise their networks and gain a competitive edge should explore Orixcom Managed SD-WAN solution. With industry-leading technology and expertise, Orixcom provides the tools and support needed to unlock the full potential of your network, driving success in an increasingly connected world.   

Frequently Asked Questions (FAQs)  

Q1. What is the importance of measuring network performance?

  • Measuring network performance is essential for ensuring smooth business operations. By tracking key performance indicators (KPIs) like bandwidth utilisation, latency, and uptime, businesses can identify and address issues before they impact performance. Effective network measurement helps optimise resource allocation, improve user experience, and maintain reliable connectivity, all of which are crucial for business efficiency. 

Q2. How do KPIs help in network performance analysis?

  • KPIs provide critical insights into network health by measuring factors such as packet loss, jitter, and bandwidth usage. These metrics allow IT teams to proactively identify performance issues and resolve them before they affect business operations. Tracking KPIs ensures that networks operate efficiently, providing a stable platform for applications and services, and ensuring business continuity. 

Q3. How does SD-WAN improve network performance?

  • SD-WAN improves network performance by using application-aware routing and dynamic path selection. This allows network traffic to be directed based on the specific needs of applications, ensuring that critical services receive the necessary bandwidth and low latency. By constantly monitoring network conditions, SD-WAN dynamically adjusts to provide the best performance, reducing downtime and improving reliability. 

Q4. What are the key benefits of using Managed SD-WAN?

  • Managed SD-WAN offers several benefits, including reduced reliance on costly MPLS circuits, real-time monitoring, and enhanced security. It simplifies network management through centralised control, providing visibility into network performance with a single management console. Additionally, it optimises application performance, reduces costs, and strengthens network security, ensuring businesses can scale their networks with ease. 

Q5. What security features are included with Managed SD-WAN?

  • Managed SD-WAN solutions include built-in security features such as enterprise firewalls, DNS filtering, and encryption. These features provide robust protection against cyber threats while maintaining performance. Additionally, SD-WAN integrates with security protocols such as Zero Trust Architecture, ensuring secure access to network resources and applications, both on-premises and in the cloud. 

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